Privacy
How we handle your details
What we collect when you contact us, why, where it goes, and how to have it removed.
Who we are
Crowned Roofing, ABN 64 838 821 312, based in Brunswick VIC 3056. You can contact us about privacy at admin@crownedroofing.com.au or on 0420 541 479.
What we collect
When you use the quote form on this website, we collect what you choose to give us:
- Your name
- Your phone number
- Your email address
- The suburb of the property
- Details of the job, such as the roof type and the work you need
- Any message you write
- Any photos you upload
If you call, WhatsApp or email us instead, we keep what you send us in the same way.
Why we collect it
We use your details to contact you, to inspect your roof and quote the work, and to do the job if you go ahead. We do not sell your details and we do not use them for unrelated marketing.
Where it goes
- Quote form submissions are emailed to admin@crownedroofing.com.au
- Enquiry details are recorded in a Google Sheet the business uses to keep track of quotes and jobs
- Emails from the website, including your confirmation, are sent through Resend, an email processing service
- The website is hosted on Vercel
- The website uses Google Fonts, so Google receives your IP address when your browser loads the fonts
These providers may store data outside Australia.
Follow up emails
After an enquiry or a job, we may send a follow up email, and after a job we may ask you to leave a review. Every one of these emails includes an unsubscribe link, and if you use it, we stop.
How long we keep it
We keep your details while we are quoting, doing the work and dealing with any questions afterwards, and for as long as we need them for our business and tax records. Enquiries that do not go ahead are deleted when we no longer need them. You can ask us to delete your details sooner at any time.
Access, correction and deletion
You can ask to see the details we hold about you, to correct them, or to delete them. Email admin@crownedroofing.com.au and we will respond as soon as we can. If we need to keep anything for a legal reason, we will tell you what and why.
Contact
Crowned Roofing, Brunswick VIC 3056 Phone: 0420 541 479 Email: admin@crownedroofing.com.au
Last updated 11 November 2026